Safe TrackFrequently Asked Questions
Booking, fares, service areas and everything else customers ask us most.
How do I book a Safe Track call taxi?
Call +91 92 82 20 20 20, message us on WhatsApp, or fill the Book Taxi form on this website. We confirm the car and driver details before your trip.
Which cities does Safe Track Call Taxi cover?
We operate across 15 cities and towns in South Tamil Nadu, including Madurai, Trichy, Karaikudi, Dindigul, Sivakasi, Pudukkottai and Ramanathapuram.
What types of taxi service do you offer?
Local taxi, airport taxi, outstation taxi, hourly taxi rental, daily and weekly rentals, and premium cars for weddings and corporate travel.
How are fares calculated?
Local trips use a minimum fare plus per-kilometre rate, and outstation trips use a per-kilometre rate with a daily minimum running, driver bata and tolls. All rates are listed on the tariff page.
Can I book a taxi in advance?
Yes. Advance bookings are recommended for airport transfers, early-morning departures, weddings and outstation tours.
Do you provide one-way outstation drops?
Yes, one-way drops are available on popular routes across Tamil Nadu, Kerala and Karnataka.
What payment methods do you accept?
Cash, UPI, credit and debit cards. Corporate and long-duration bookings can be invoiced.
Are your drivers verified?
Yes. Every driver is background-verified and trained on safe driving, and vehicles are GPS-tracked and regularly serviced.
Is the service available 24/7?
Yes, bookings and support run round the clock, including late-night and pre-dawn airport trips.
Can I hire a car with a driver for several days?
Yes — daily and weekly rentals assign a dedicated car and driver for your full booking period.